FAQs

What services do you provide?

We offer a wide range of home health services, including skilled nursing care, medication management, wound care, physical therapy, occupational therapy, speech therapy, and assistance with daily living activities. Our
goal is to cater to each client's unique needs and provide personalized care in the comfort of their home.

 

Who can benefit from your services?

Our services are designed to benefit individuals of all ages who require medical assistance, rehabilitation, or support with daily activities due to illness, injury, or age-related conditions. We serve patients recovering from
surgeries, managing chronic illnesses, or seeking post-hospitalization care.

 

Is your agency licensed and accredited?

Yes, we are fully licensed by Corporate Affairs Commission and accredited by the Human and Health Department. Our compliance with industry standards ensures that we maintain high-quality care and safety protocols.

How do you ensure the quality of your caregivers and staff?

We pride ourselves on employing skilled and compassionate caregivers. Our rigorous hiring process includes
background checks, training, and evaluations. We only select qualified professionals who share our commitment to delivering exceptional care.

 

How do you create personalized care plans?

We conduct comprehensive assessments of each client's medical history, current condition, and specific needs. Our healthcare professionals collaborate with the client and their families to develop customized care plans that meet their requirements and goals.

Is there a minimum service hour requirement?

We understand that each client's needs may differ, so we offer flexible service options. While we have minimum requirements for certain services, we strive to accommodate individual preferences and circumstances.

Can I request a specific caregiver?

We believe in building strong bonds between clients and caregivers. If you have a preference for a specific caregiver, we will make every effort to accommodate your request based on availability and compatibility.

Is your service available 24/7?

Yes, our services are available around the clock, including weekends and holidays. We understand that an emergencies and care needs can arise at any time, and our team is ready to provide support whenever required.

 

How do I get started with your services?

Getting started is simple! You can contact our office by phone or email to discuss your needs and schedule an initial consultation. During the consultation, we will assess your requirements and guide you through the
process of setting up personalized care.

What if my loved one’s condition changes? Can the care plan be adjusted?

Absolutely. We understand that health conditions can evolve, and care requirements may change over time. Our team regularly reevaluates care plans to ensure they remain relevant and effective. We will work with you to make any necessary adjustments to meet your loved one's evolving needs.

Do you provide hospice care?

Yes, we offer compassionate hospice care for terminally ill patients, focusing on enhancing their comfort and quality of life during their final stages. Our team of caregivers and professionals is trained to provide emotional
and physical support to patients and their families. If you have any additional questions or concerns, please do not hesitate to contact us. Our team is here to assist you and provide the best possible care for your loved ones.

 

 

Get Started Today

Contact a franchised Visiting Angels office in your area for information on elderly home care services.

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